Orders, Shipping and Damaged Products
Frequently Asked Questions:
Orders, Shipping and Damaged Product Questions
What do I do if my order arrived damaged?
Please notify us by filling out the Returns and Damages Form on the contact page. We will be in contact within 1 business day.
What do I do if I did not receive my item?
Please contact us by filling out the Returns and Damages Form on the contact page. We will track your shipment and be in contact within 1 business day.
*For Amazon Orders: If you did not receive your item please contact amazon customer support directly. We do not have access to amazon shipment tracking. Their customer service number is 1-888-280-4331
Can I return my item?
Please contact us by filling out the Returns and Damages Form on the contact page. We will be in contact within 1 business day.
*Amazon Order Returns: If your item was purchased from amazon.com please return through your amazon account or by contacting amazon customer support. Their customer service number is 1-888-280-4331
What do I do if i Received the wrong item?
Please contact us by filling out the Returns and Damages Form on the contact page. We will be in contact within 1 business day.
I am not happy with my item, Do you offer a product guarantee?
Yes, if for any reason you are not fully satisfied with our products please contact us by filling out the Returns and Damages Form on the contact page. We will be in contact within 1 business day.
We stand behind our products and offer a full satisfaction guarantee.